Privacy Policy

Introduction

Welcome to https://mercedes-factory-welding-methods.collision-talk.com (hereafter referred to as “Mercedes factory welding methods,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://mercedes-factory-welding-methods.collision-talk.com.
Any mobile or desktop applications developed by us.
Services offered through these platforms and any other services we may introduce in the future.
Products available for purchase on our sites.

Please note that this policy does not extend to third-party websites, applications, or services you may access through links on our platform. These entities have their own privacy policies governing data collection and usage, which are beyond our control.

Processing Activities

This Privacy Policy outlines our practices when:

You utilize our applications, services, or products as an authorized user.
You visit any of our websites that reference this Privacy Statement.
You engage with us through various communication channels, such as emails, calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

Account Information: This includes usernames, passwords, and other details required for account creation and management.
Payment Information: We process data needed to facilitate transactions, such as credit/debit card numbers, billing addresses, and payment history.
Financial Information: Details related to your financial status or banking information, if you choose to provide them.
Purchase Information: Data about the products or services you buy from us, including quantities, transaction dates, and delivery details.
Mobile Device Identifiers: Unique identifiers associated with your mobile device for tracking and analytics purposes.
Location Data: Information about your physical location when using our location-based services.
Feedback: Personal insights or suggestions you share to help us improve our products and services.
Social Media Information: If you choose to connect our platform with your social media accounts, we may access basic profile information and public posts.
Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, interactions with our systems, and automated technologies like analytics tools. Additionally, third parties may provide us with personal data in accordance with their privacy policies.

Cookies and Tracking Technologies

Cookies are small text files stored on your browser to enhance your experience on our websites. We use cookies for:

Strictly Necessary: Ensuring basic functionalities of the website.
Preferences: Remembering user preferences for a personalized experience.
Analytics: Collecting data about how you interact with our sites for performance and improvement.

Users can manage non-essential cookies through our Cookie Manager, providing them with control over their tracking settings.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant to fulfill the purposes for which we collected it, plus an additional period for legal compliance or record-keeping requirements. Once the retention period expires or upon request from users, we delete or anonymize the information securely.

Data Security

Protecting your personal data is a top priority. We have implemented robust organizational and technical safeguards to secure the information under our control:

Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children, and we have taken steps to prevent such collection.

Your Data Rights

Depending on your jurisdiction, you may possess certain rights regarding your personal data, including:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Assert that we do not discriminate against you for exercising your data rights.

To exercise these rights or have questions about our data practices, please contact our Data Protection Officer using the information provided below. We will respond to your requests in accordance with applicable law.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically. We will also notify users through email notifications or on our website’s homepage when substantial updates are made.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please reach out to us:

Email: [email protected]
Postal Address: Mercedes factory welding methods Data Protection Team, [Address], [City, State, ZIP Code]